queens-hospital-1

Queen's Hospital

Rom Valley Way, Romford, Essex, England, RM7 0AG
 
328,633 reviews

Reviews

Recommend
Dignity/Respect
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Staff

Reviews

 
Page 31934 of 32242
 
Review of Accident & Emergency - Children's
6th May 2016


Was seen really quickly was really helpful and Darren was really lovely. Great staff.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of Labour Ward written by a patient
6th May 2016


All requires are answered straight away. All processes are explained very well. All perfect.

Recommend
Dignity/Respect
Involvement
Information
Staff
Communication
Communication nurse
 
Review of Accident & Emergency - Children's
6th May 2016


Timing could be improved.

Recommend
Rating not given.
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of Accident & Emergency - Children's
6th May 2016


Its not clean at all.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of Accident & Emergency - Children's
6th May 2016


Recommend
Dignity/Respect
Rating not given.
Parent Dignity
Rating not given.
Involvement
Rating not given.
Information
Rating not given.
Staff
Rating not given.
Suitable Location
Rating not given.
 
Review of Outpatient Team 4 written by a family member
4th May 2016


The treatment and care once seen in Outpatients is very good, but the waiting times are horrendous. Our appointment time was 10.10 a.m. but we were not seen until close to 1.00 p.m. - every so often after arrival the nurses would come and up date a board with extended waiting times. We found that certain patients, up to 4 in one case, had all been given the same appointment time, to see the same doctor. How is one doctor supposed to see 4 different patients all at the same time? This was not the first time this had happened, the previous appointment we had 6 months previously had the same problems. More clinics need to be put on with less people waiting to see their doctor at the correct time allocated. No one minds waiting half an hour, even an hour, but more than that for elderly patients who can be quite frail anything more is unacceptable. It can't be good for the doctor to be under this stress to see so many people in such a short time either. Following the appointment the Pharmacy staff did a fantastic job getting out further medicines that had been prescribed, but again another 45 minute wait for medicine on top of an already extended appointment was very tiring and stressful.

Recommend
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Adult Day Unit written by a family member
3rd May 2016


I was nervous about the whole procedure but my Nurse Glenda reassured me that there was not him to be nervous about. Thank you Glenda

Recommend
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
Review of Tropical Lagoon
30th April 2016


Staff were nice and I felt comfortable

Recommend
Kindness
Understanding
Listening
Safe
 
Review of Tropical Lagoon
30th April 2016


The care was good and very responsive to my child's needs. Thanks to Ester, Jacey, Dorcas, Zoe and Lauren they were all amazing and very supportive

Recommend
Parent Dignity
Dignity/Respect
Involvement
Information
Staff
Suitable Location
 
Review of Clinical Diagnostic Unit written by a patient
30th April 2016


Nurses and Doctors very nice and me feel very comfortable

Recommend
Dignity/Respect
Involvement
Information
Kindness
Doctor communication
Communication nurse
 
 
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Resources

Short link to review Queen's Hospital: http://iwgc.net/eb4r2